Poor customer service skills and inadequate customer appreciation. We are currently experiences a hurricane and I needed to pull cash from the ATM. The ATM malfunctioned and did not give me cash but registered that my money was taken. When I addressed the issue to the teller she stated that the machine had been malfunctioning all day. If that is the case, then why wasn't there a sign? They continue to allow customers to use the broken machine but refuse to help me get my money back. I have another account with Bank of America and whenever I have issues with their equipment I am reimbursed the same day. The teller was inconsiderate to my situation, especially considering the hurricane we are experiencing. Overall, I would definitely recommend investing in another bank.
The staff here go beyond helpful from the tellers to the branch manager.
Very nice bankers
The people here are so incredibly nice! Thanks to Christine, Caitlin, Georgia, and Jefferson...always very professional and personable. Love this branch in Hutto! Keep up the good work guys!!!
Very nice staff
Wells Fargo Bank is a US Bank based in Hutto, Texas. Wells Fargo Bank is located at 604 W HWY 79, Hutto, TX 78634, USA.
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